Exactly what the title says. We're getting a free toilet.
It's been dumb. They scheduled us for installation when I was in LA and Tom was at the vet, so we rescheduled. When I was at the beach Monday and my mom was getting Tom ready to go, she got a text that the installer was on his way. No one told him about the cancellation. The next day the installer cancelled. This was all third party so we weren't sure what to do, so went to Lowe's and cancelled everything. Then we reordered the toilet with delivery. The woman who delivered it came when I was at work. She asked my mom to take the toilet out of her car and carry it upstairs. Um, no. If we could carry it upstairs, we'd have just put it in my car! So she left and my mom went to Lowe's. She just wanted a refund, and she referenced my successful claim with the oven against Home Depot, but after much back and forth, the manager ended up giving us the toilet. He got two guys who were there to ride with the delivery woman, who had shown up by that point, and delivered it.
So that was fun. The plumber who installed our dishwasher is coming tomorrow. Probably when I'm at work.